Identifying your Drive-Thru System 3M / Par G5 and XT1
Here at Sound Products we answer a lot of support calls.
Most of the calls start with one of our team members asking what model of
Drive-Thru system our customer has. Usually the answer to this is “I don’t know”
– and that is fine! This guide will help you, help us - help you.
The 3M / Partech G5 headset
The G5 headset is the modular design that is the current
model. It is digital, all black and is modular by design. You will be able to tell
by the buttons. If your headset has || and | and the headsets icon, then that
is a G5 headset.
The 3M / Partech XT1 headset
Another good way to identify your Drive-Thru system is by looking at the base station. The newer G5 base stations are black and handle dual lane drive-thru’s. The older XT1 base stations are white and only handle one drive-thru lane. Customers with the XT1 Drive-Thu and two lanes will have two base stations in their restaurant or business.
The unsupported C1060 and C760 Drive-Thru Models
Sound Products no longer supports the older style C1060 and C760’s because there are no parts being made for them anymore. If your business is still using these analog and ageing headset systems you should contact sales as if there are problems there isn’t a lot our support team can help you with.
The Other headset brands / models we don't work with.
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