Identifying your Drive-Thru System 3M / Par G5 and XT1
Here at Sound Products we answer a lot of support calls.
Most of the calls start with one of our team members asking what model of
Drive-Thru system our customer has. Usually the answer to this is “I don’t know”
– and that is fine!
3M / Partech Drive-Thru Communication Headsets G5 and XT1
The 3M / Partech G5 headset
The G5 headset is the modular design that is the current
model. It is digital, all black and is modular by design. You will be able to tell
by the buttons. If your headset has || and | and the headsets icon, then that
is a G5 headset.
The 3M / Partech XT1 headset
The older model is the XT1. These still work great and are
still digital. Usually these will usually say XT1 right on them. Other then
that the button layout is a little more oval compared to the circular G5 buttons.
3M / Par Drive-Thru Communication System Base Stations G5 and XT1
The base stations
Another good way to identify your Drive-Thru system is by
looking at the base station. The newer G5 base stations are black and handle
dual lane drive-thru’s. The older XT1 base stations are white and only handle
one drive-thru lane. Customers with the XT1 Drive-Thu and two lanes will have
two base stations in their restaurant or business.
The unsupported C1060 and C760 Drive-Thru Models
Sound Products no longer supports the older style C1060 and C760’s because there are no parts being made for them anymore. If your business is still using these analog and ageing headset systems you should contact sales as if there are problems there isn’t a lot our support team can help you with.
3M / Par Drive-Thru Communications System C1060
Toll Free: 1-800-263-4996
How To Check Volumes on a G5 Base station
Press the mode button on the keypad Press 1-2-3-4 On the screen the customer will see user ID=1 (this indicates a successful login) Press the Enter button (this will take you to the main menu which will have 2 options) System Menu Greeter Menu Cursor ...
Hot to restart your 3M / Par G5 and XT-1 Drive-Thru System
Much like all electronics like home routers and computers, there is something to be said for turning it off and on again. The G5 and XT-1 systems are very similar in the rebooting process. Here are the steps to reset the base station. 1. Locate ...
Drive-Thru Communications Manuals
Our website is known for having Drive-Thru installation and service manuals. It only makes sense that our support portal should have all these manuals in one place for easy reference. Going forward we will start housing additional manuals here also. ...
3M / Par Drive-Thru Headset system - Preventative maintenance
Headsets - Keep clean and oil or grease free by wiping with a degreaser on a cloth. Always put headsets away when not in use. Either hang on a rack or in the charging rack(G5 headsets). Keep Base Station free of dust and grease. Keep charger free of ...