Identifying your Drive-Thru System 3M / Par G5 and XT1
Here at Sound Products we answer a lot of support calls.
Most of the calls start with one of our team members asking what model of
Drive-Thru system our customer has. Usually the answer to this is “I don’t know”
– and that is fine! This guide will help you, help us - help you.
3M / Partech Drive-Thru Communication Headsets G5 and XT1
The 3M / Partech G5 headset
The G5 headset is the modular design that is the current
model. It is digital, all black and is modular by design. You will be able to tell
by the buttons. If your headset has || and | and the headsets icon, then that
is a G5 headset.
The 3M / Partech XT1 headset
The older model is the XT1. These still work great and are
still digital. Usually these will usually say XT1 right on them. Other then
that the button layout is a little more oval compared to the circular G5 buttons.
3M / Par Drive-Thru Communication System Base Stations G5 and XT1
The base stations
Another good way to identify your Drive-Thru system is by
looking at the base station. The newer G5 base stations are black and handle
dual lane drive-thru’s. The older XT1 base stations are white and only handle
one drive-thru lane. Customers with the XT1 Drive-Thu and two lanes will have
two base stations in their restaurant or business.
The unsupported C1060 and C760 Drive-Thru Models
Sound Products no longer supports the older style C1060 and C760’s because there are no parts being made for them anymore. If your business is still using these analog and ageing headset systems you should contact sales as if there are problems there isn’t a lot our support team can help you with.
3M / Par Drive-Thru Communications System C1060
The Other headset brands / models we don't work with.
Some customers will contact regarding their HME headsets. We don't work with HME, you will have to contact your vendor.
HME HS6200 [NOT SUPPORTED] HME HS6000 [NOT SUPPORTED] Panasonic Attune II Drive-Thru headsets (NOT SUPPORTED)
Toll Free: 1-800-263-4996
PAR G5 How to connect headsets to your base station
Headsets have to be configured with your base station before the headset can work with your drive-thru system. In this article we will cover the steps setting up your headset to work with your base station. How to program your headset make sure ...
PAR G5 - How to check your detection
Here are the steps to check detection on your base station. 1. Locate the screws at the bottom of the unit. You might need a flathead screwdriver to loosen these. 3M / Par G5 Base Station Remove Screws 2. Once the screws are removed lift from the ...
PAR G5 How to remove headsets to your base station
From time to time you will have to remove headsets from your system. This process is fairly easy. In this article we will show the steps to remove a headset from your drive-thru system. How to remove your headset make sure the headset is turned ...
G5 - How To Check Volumes on a Base Station
Press the mode button on the keypad Press 1-2-3-4 On the screen the customer will see user ID=1 (this indicates a successful login) Press the Enter button (this will take you to the main menu which will have 2 options) System Menu Greeter Menu Cursor ...
Basic Drive-Thru Operation
Basic Drive-Thru operation 1. Detection: When you drive up to the menu board / speaker post at a Quick Service Restaurant you set off a signal from the loop detector that is set off by your car. This sends a signal to the hardwired base station that ...